Comprehensive and effective
Executive Team
Executive Team
Executive Team
Is your leadership team healthy and aligned?
Does each member understand the importance of being accountable?
Do you trust each other to have open and frank discussions?
Vision
Executive Team
Executive Team
Do you have a unique and valuable position in the market?
Do you understand your core revenue generation?
Do you have short,medium and long term goals?
Right People
Executive Team
Right People
Do you have the right people in the right seats?
If you could do it again, would you rehire everyone on your team?
Do you have a system for rewarding top performers?
Action Plan
Customer Happiness
Right People
How effectively can you turn revenue into profit?
Do you concentrate on the most profit producing activities?
Do you have short, medium and long term plans on how to meet your goals?
Customer Happiness
Customer Happiness
Customer Happiness
How happy are your customers?
Do you know your core customer well enough you can actually visualize who they are??
Do you target your best customers based on their needs?
Profit Generation
Customer Happiness
Customer Happiness
Do you have enough cash to fuel your growth?
Do you regularly use credit cards or lines of credit to pay for things?
Do you know your cash conversion cycle and how to make it more efficient?
Infrastructure
Infrastructure
Infrastructure
Does your systems support your strategy?
Do they enhance your customer value?
Have you looked at automation?